Standard shipping is FREE on orders over $25. However, if desired, expedited shipping options are listed below (selected at checkout). An email containing tracking information will be sent once the item has shipped to the email address provided during your order. Saturday shipping available upon request but we always attempt to add it if possible. Please allow 2-3 business days for processing time.
We have a 30 day money back guarantee.
As long as the item is in it's original condition, a return is setup within 30 days of receiving it, and you can provide proof of purchase, we will always accept the return. If the 30 day time period from the date of arrival has passed we still offer exchanges.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund at that time.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: PO Box 55, Clawson, MI, 48017, United States.
To return your product, you should mail your product to: PO Box 55, Clawson, MI, 48017, United States.
You will be responsible for paying for your own shipping costs for returning your item. Order shipping costs are non-refundable unless the order was not delivered on time. If you receive a refund, the cost of shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.